ConvertMate: Your Questions Answered

Which formats are supported for conversion?

ConvertMate can process various file types, including Microsoft Office documents (Word, Excel, PowerPoint) and image files like JPEG, PNG, and TIFF, to produce PDF outputs.

Does ConvertMate include a batch conversion option?

Yes, the application offers a batch processing feature, enabling users to convert multiple files in one go, perfect for handling high-volume tasks efficiently.

Can ConvertMate merge files into a single document?

Definitely! The tool supports combining multiple PDF files into a unified PDF for seamless sharing and organization.

Are there restrictions on file size?

While ConvertMate operates efficiently within recommended file size ranges, extremely large files might affect its performance. Following the suggested limits is advised.

Does ConvertMate allow splitting PDFs into smaller parts?

Splitting PDFs isn’t currently available, but the feature is being explored for inclusion in future updates.

How is data security handled during file processing?

File security is a priority. ConvertMate uses encrypted transfers via the secure API, and all files are deleted immediately after processing to ensure privacy.

What are the system requirements for using ConvertMate?

ConvertMate is designed for Windows 10 or newer operating systems. A minimum of 4GB RAM and 2GB of free disk space is necessary.

Is customer support available for ConvertMate users?

Yes, ConvertMate users can contact the support team through the support email [email protected] and use the FAQs section for additional information.

What can users do to improve ConvertMate's speed?

To optimize performance, it’s recommended to keep file sizes within the suggested range and limit other resource-intensive tasks while using the tool. Persistent issues can be addressed by contacting the support team.

How many files can be converted simultaneously?

ConvertMate imposes no strict limit on batch processing, but ensuring a balance between the number of files and system capacity helps maintain performance.

Can scanned files be converted with ConvertMate?

Yes, scanned documents can be converted to PDF. However, since the tool lacks OCR (Optical Character Recognition), the resulting PDFs will not be editable and remain image-based.

Is ConvertMate available for macOS or Linux systems?

Currently, ConvertMate is limited to Windows devices. However, versions compatible with macOS and Linux are planned for future releases.

Still Have Questions?

Contact us at [email protected] We’re happy to assist you!